Support Center
Frequently Asked Questions
Below you’ll find answers to the most common inquiries about Alpify’s alert services. If you need more help, please contact our support team.
After signing up, Alpify sends push notifications to your mobile device based on the locations you select. You can customize the alert types and severity levels in your account settings.
Yes. You can choose which routes or regions to monitor, opt in for alternative route suggestions, and set thresholds for congestion alerts to suit your daily commute.
Alpify offers a mobile app for iOS and Android. Download it from the App Store or Google Play, log in with your account, and enable location permissions to start receiving alerts.
Our weather alerts are powered by data from MeteoSwiss and other trusted meteorological agencies. Updates are refreshed every few minutes to ensure timely and reliable information.
Basic public safety notifications are available at no cost. Premium plans unlock advanced features like priority alerts, historical incident reports, and API access.
Alpify covers all cantons and major transport corridors throughout Switzerland, including remote alpine passes and urban centers.
Log in to your Alpify account, navigate to Profile Settings, and update your phone number, email address, or preferred alert regions.